Terms and Conditions

1. Acceptance of Terms

By using our Services, you confirm that you:

• Are at least 18 years old (or have parental/guardian consent if under 18).
• Have the legal capacity to enter into a binding contract.
• Agree to comply with all applicable laws and regulations.

2. About Our Services

Our Services include AI-powered software products, consulting solutions, and digital tools designed to enhance business performance, efficiency, and automation. We reserve the right to:

• Modify, suspend, or discontinue any part of the Services at any time without prior notice.
• Restrict access to certain features for maintenance or upgrades.

3. Intellectual Property

All content, software, and materials available through our Services — including but not limited to text, graphics, logos, icons, user interfaces, code, and AI models — are owned or licensed by Synlex Technologies Pvt. Ltd. and protected under applicable copyright, trademark, and intellectual property laws.

You may not:

• Copy, modify, reproduce, distribute, or create derivative works without prior written permission.
• Use our trademarks, logos, or brand identity without authorization.

4. User Responsibilities

You agree not to:

• Misuse our Services or use them for unlawful purposes.
• Attempt to gain unauthorized access to our systems or other users' accounts.
• Upload or transmit any harmful code, malware, or content that violates applicable laws.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

5. Payments and Subscriptions

Certain Services may require payment or subscription. By purchasing a paid plan, you agree to:

• Provide accurate billing information.
• Authorize us (or our payment processor) to charge your payment method for all applicable fees.
• Understand that all fees are non-refundable unless stated otherwise in writing.

We reserve the right to modify pricing or payment terms at any time with prior notice.

6. Third-Party Integrations

Some of our Services may integrate with third-party tools or platforms (e.g., WhatsApp, Google Workspace, Shopify). We are not responsible for the availability, functionality, or content of third-party services or for any damage or loss caused by your use of them.

7. Data Privacy

We are committed to protecting your privacy. Our collection and use of personal information are governed by our [Privacy Policy], which forms part of these Terms.

8. Disclaimers

Our Services are provided on an "as is" and "as available" basis. We do not guarantee that:

• The Services will be uninterrupted, timely, secure, or error-free.
• Any data, insights, or outputs generated by AI systems will be accurate or suitable for specific purposes.

You acknowledge that outputs from AI systems are algorithmically generated and may require human review or verification.

9. Limitation of Liability

To the maximum extent permitted by law, Synlex Technologies Pvt. Ltd., its directors, employees, and affiliates shall not be liable for:

• Any indirect, incidental, special, or consequential damages.
• Any loss of profits, revenue, data, or goodwill resulting from the use or inability to use our Services.

10. Indemnification

You agree to indemnify and hold harmless Synlex Technologies Pvt. Ltd., its affiliates, directors, employees, and agents from any claims, liabilities, damages, or expenses (including reasonable legal fees) arising from:

• Your use or misuse of our Services.
• Violation of these Terms.
• Infringement of any third-party rights.

11. Termination

We may suspend or terminate your access to the Services if:

• You breach these Terms.
• Required by law or regulatory authority.
• Continuing your access poses a risk to our systems or other users.

Upon termination, your right to use the Services ceases immediately.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

13. Changes to These Terms

We may update or modify these Terms at any time. Updates will be effective upon posting on our website, and your continued use of our Services constitutes acceptance of the revised Terms.

14. Contact Us

If you have questions or concerns about these Terms, please contact us at: